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Clear expectations

Refund & Cancellation Policy

A starting point for discussing cancellations, refunds and work already completed.

Starter policy · The signed proposal or service agreement for your project may contain additional terms.

Last updated: October 25, 2026

Project scope and approval

Before work starts, Taskmod aims to confirm the requested work, deliverables, estimated timeline, fees and payment schedule in writing. Please review the proposal and raise questions before approving it.

Work already performed

Payments may cover planning, design, development, configuration, licensing, third-party costs or other work that has already been performed or committed. If a project is cancelled, any refund assessment may take these completed services and non-refundable third-party costs into account, subject to the applicable agreement and consumer law.

Deposits and upfront payments

Any deposit or upfront payment, including whether it is refundable, should be clearly stated in the proposal or service agreement before payment. Do not assume a payment is refundable or non-refundable unless the agreed terms and applicable law establish that outcome.

Monthly managed services

For a website or maintenance plan paid monthly, the minimum term, billing dates, included work, cancellation notice and any handover arrangements should be confirmed in writing before the plan begins. Cancellation does not automatically remove obligations already agreed for a minimum term.

Third-party services

Domain registrations, hosting, paid plugins, themes, subscriptions, payment processing and other third-party services may have their own terms and refund rules. Any costs or limitations known to Taskmod should be discussed before they are incurred.

How to request a cancellation or refund review

Email info@taskmod.com with your name, project details and the request. Taskmod will review the applicable agreement, work completed and relevant circumstances, and respond with the next steps.

Applicable rights

This page is a general starting point and does not limit any rights you may have under applicable law. Where a signed proposal, service agreement or mandatory law applies, the relevant terms and legal requirements govern.

This is placeholder policy content, not legal advice. Review it with a qualified adviser and align it with your actual billing, cancellation and refund practices before relying on it.